A VICTORY HOTELS INTERNATIONAL, LLC
Effective August 01, 2007
A Victory Hotels International, A Victory Inn, A Victory Inn & Suites, A Victory Hotel, A Victory Motel, A Victory Resorts, A Victory Suites, Victory Inn, Victory Inn & Suites and any logo or design incorporating these marks ("A-Victory Marks") are owned exclusively by A-Victory Hotels.
INFORMATION THAT WE COLLECT FROM YOU
Personally Identifiable Information. When you visit an A-Victory Site, we do not collect any personally identifiable information from you unless you send us an email, make a reservation through our online reservation system, respond to an online survey, or request some other service from us. Personally identifiable information is information that specifically identifies a particular person or a business group such as name, address, phone number, email address, and credit card or debit card information including the type of card, the card number, the cardholder's name, the billing address, the expiration date, and the security code ("Personal Information"). Information obtained through our online reservation system will be shared with the third party vendor running our reservation system, A-Victory Hotels and the A-Victory Property at which the reservation is made.
Anonymous Information. When you visit an A-Victory Site, we will collect anonymous information from you which does not by itself identify you. This information includes your browser type, your operating system, the IP address of your originating Internet Service Provider, and your IP address, and information about how you use the A-Victory Sites including the time of and duration of your visit, the pages on our A-Victory Sites that you browse, the amount of time that you spend browsing these pages, and information about page response time ("Traffic Data"). We may also automatically track the number of visitors to an A-Victory Site, the number of times that all visitors to an A-Victory Site click on each advertisement or any links listed on an A-Victory Site, and the full Uniform Resource Locator click stream, to, through, and from an A-Victory Site ("Click Data"). We may also place a small Internet file known as a cookie on your computer's hard drive when you visit an A-Victory Site. The cookie will identify your browser to us so that when you visit an A-Victory Site we may customize your visit. If we send you an email, we may include a marker in it that allows us to determine whether you have opened the email.
Demographic Information. Demographic Information includes information such as the zip code in which a user of an A-Victory Site lives, the age of our users, etc. This information is compiled and analyzed on a group or an aggregated basis. Aggregated data does not contain any personally identifiable information.
USE OF THE INFORMATION WE COLLECT FROM YOU
We collect Personal Information only for the purposes of enabling you to make online reservations at an A-Victory Property, confirming or guaranteeing that reservation, obtaining payment for a confirmed reservation if such reservation is not timely canceled, to respond to requests that you make of A-Victory Hotels or one of our A-Victory Properties, to otherwise allow us to provide the services you have requested from us or obtain payment for such services and for internal bookkeeping and record keeping purposes.
How This Personal Information Is Used. When a guest makes a reservation through an A-Victory Site, the guest provides personal information including name, address, phone number, email address, and credit card or debt card information. This Personal Information is used by our third party vendor who operates the reservation system in processing the reservation. This Personal Information will also be given to the A-Victory Property at which the reservation is made and may be given to A-Victory Hotels either by the third party vendor or the A-Victory Property. Any Personal Information provided to an A-Victory Property may be shared with A-Victory Hotels in order for A-Victory Hotels to provide services to you on behalf of the A-Victory Property.
How Email Is Used. When you communicate with A-Victory Hotels or an A-Victory Property by email, we will save and archive, on our servers, the email that you sent to us. We may use your email address to respond to you. We will not disclose any Personal Information contained in these emails unless it is necessary to do so to respond to any issues raised in your email, to provide services to you, or to obtain payment for the services that A-Victory Hotels or an A-Victory Property have provided to you. We may use any information contained in your emails to help us in providing our services to you. A-Victory Hotels may also authorize one of our A-Victory Properties to use Personal Information in order to respond to your email on A-Victory Hotels’ behalf. If you send email directly to one of our A-Victory Properties, the A-Victory Property may share the email with A-Victory Hotels. If you are seeking employment with A-Victory Hotels or one of our A-Victory Properties and submit a resume to us through an A-Victory Site, we may check the references listed on that resume.
How Contact Information from a Business Group Is Used. A-Victory Hotels or any one of the A-Victory Properties may use the contact information provided by a group using a meeting room or convention facilities at one of our A-Victory Properties or to whom a corporate discount or a negotiated lodging rate was provided ("Business Group") for marketing purposes including, but not limited to, the mailing of marketing materials, surveys, or news of upcoming events to the Business Group. A-Victory Hotels or one of our A-Victory Properties may also communicate with the Business Group by telephone and email. Contact information includes the mailing address, telephone number, facsimile number, email address, and contact name given for the Business Group to us.
Use of Anonymous Information and Demographic Information. Anonymous Traffic Data and Click Data may be shared with advertisers for the purposes of selling them advertising space on an A-Victory Site and may also be shared with the owners or agents of web sites that are listed or are interested in being listed on an A-Victory Site. Generally, none of the Traffic Data or Click Data is linked or associated with any Personal Information you provide to us. We may sell or share aggregated, anonymous demographic data.
PRIVACY ON THIRD PARTY WEB SITES
VISITORS UNDER AGE 18
None of the A-Victory Sites is designed to be used by children under the age of 18. If you are under the age of 18, you cannot use our A-Victory Sites and may not provide us with any personal information including your email address.
RESOLVING PRIVACY DISPUTES
We are not liable to you for any use of your Personal Information by a third party vendor.